ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-06-02

Very helpful staff

"The staff was very knowledgeable and patient as it took my wife over an hour to make a helmet selection. Great job!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-05-31

Great products, great service.

"Chip and Jose really know their stuff and will take the time to thoroughly discuss all your options. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-05-29

Excellent help with pads for my motorcycle jacket

"Helped me and installed pads"

Detailed Review Benchmark + -
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
2/5

2019-05-28

Employee

"Well I had just asked a question a the gentleman was not very nice at all he had beard do not know his name don’t come that often but just bought sport bike needing a few things but just left store after that "


Verified
5/5

2019-05-24

Amazing Customer Service

"I have been to multiple stores now searching for gear and all of them have fallen short of the experience I had when visiting Cycle Gear. The staff here is extremely knowledgeable and courteous. They listened to what I was looking for and made excellent recommendations that fit into my budget. They did not pressure me to purchase anything. Instead, they laid out all my options and informed me of the pros and cons of each item. I would highly recommend this store. I will be back for all future gear needs. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-05-22

"This was my first time buying riding gear so it was a little intimidating. The employee I talked to was very knowledgeable about all the products and pointed to me a great helmet and boots that were in my price. I’d definitely recommend CycleGear to anyone. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.

Verified
5/5

2019-05-17

Very helpful and knowledgeable staff.

"The staff was very helpful in helping me find what i needed. Would highly recommend visiting this store for all of your riding needs."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
3/5

2019-05-13

Got what I wanted, customer service disappointing

"Got everything I wanted, but the employee working rushed me through my $200 purchase and seemed bothered when I asked questions. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-05-12

Great service

"Employees at the store always go out of their way to assist me when I visit."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-05-12

Informed and Friendly

"I am sure all of us have had service from people who hate there jobs, and give a bad vibe and bad service. When I came into the store the sales rep was friendly and informed about the product. You can expect good service , you just can not get online shopping."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-05-05

Awesome

"Awesome great people I would go back for sure. The guy that helped us I think his name was Chip. Very smart man. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?

Verified
5/5

2019-05-04

Chip is nice

"Help me buy a new helmet and give advice to what to do and not to do. Great service, friendly staffs. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-05-03

Great guys working there !

"Got what I needed and guys were really helpful. They even shipped the rest of my items home. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-05-02

Tinley Park Cycle Gear

"Staff is very friendly and always makes sure to check up on you to see if you need any help. "


Verified
5/5

2019-04-29

Awesome place awesome people

"Friendly staff very knowledgeable"

Detailed Review Benchmark + -
How likely are you to shop in the future?